Privacy Policy

Greener Supps operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Greener Supps is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

• Account information including your username, password, security questions, preferences, and settings.

• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel and your past transactions.

• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

• Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

• From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including to process payments, fulfill orders, remember your preferences, send account notifications, process purchases, returns, exchanges, create and maintain accounts, arrange shipping, facilitate returns, enable reviews, and provide a customized shopping experience.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail and displaying advertisements based on your activity and purchases.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide secure payment processing, detect and investigate fraudulent activity, protect public safety, and secure our Services.

Communicating with You

We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws, respond to legal requests, investigate disputes, and enforce our policies and terms.

How We Disclose Personal Information

We may disclose your personal information in certain circumstances, including:

• With Shopify, vendors, and service providers who perform services on our behalf.

• With business and marketing partners who assist with advertising and promotional activities.

• When you direct us to disclose information, such as for shipping or social media integrations.

• With affiliates within our corporate group.

• In connection with mergers, acquisitions, bankruptcy proceedings, or legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be shared with Shopify and third parties located in countries outside your place of residence. Shopify may also use information collected through your interactions with our store and other merchants to provide enhanced features and personalized experiences.

For more information, please review Shopify's Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites operated by third parties. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe a child has provided personal information to us, please contact us so that we can remove the information.

Security and Retention of Your Information

No security measures are completely secure, and we cannot guarantee absolute security. We recommend avoiding the transmission of sensitive information through unsecured communication channels.

We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights including:

• Right to Access / Know

• Right to Delete

• Right to Correct

• Right of Portability

• Right to Opt Out of Sale or Sharing for Targeted Advertising

• Right to Manage Communication Preferences

You may exercise these rights by contacting us using the information provided below.

We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before processing requests.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country of residence.

Where required, we rely on approved legal mechanisms such as Standard Contractual Clauses or equivalent safeguards to protect transferred data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised effective date.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise any privacy rights available to you, please contact us at:

Email: greenersupps@gmail.com